Make a difference every day
Whether you’re supporting individuals directly, working behind the scenes, or helping to raise awareness, you’ll be helping to create a more inclusive, independent future for vision impaired people in Norfolk. We’re an Accredited Living Wage Employer and a Disability Confident Committed Employer, providing a supportive and inclusive workplace where everyone can thrive.
Current vacancies
Community Outreach Worker - Great Yarmouth and Waveney
Salary: £28,119 per annum
Hours: 37.5 per week, with flexibility required to meet the needs of the service including occasional evening and weekend work
Location: Great Yarmouth and Waveney
About The Role
Vision Norfolk is seeking a compassionate and proactive Community Outreach Worker to join our team on a full-time, permanent basis. This role requires a regular presence at the Great Yarmouth Hub and traveling to visit clients across East Norfolk and Waveney, as well as ocassional travel to other Vision Norfolk hubs across Norfolk.
As a Community Outreach Worker, you will support people with vision impairment to lead active, independent, and fulfilling lives within your designated area. You will work directly with individuals on a one-to-one basis, coordinating visits, responding to referrals, and helping clients achieve their personal goals and aspirations.
You will also build and maintain strong relationships with health and social care professionals, external agencies, community organisations, and social groups to strengthen referral pathways and expand access to Vision Norfolk’s services. Accurate recording of outcomes, management information, and safeguarding practices will be a key part of your role, alongside promoting the work and values of the charity.
Duties and Responsibilities Include:
- Coordinate and manage daily client visits and respond to new referrals
- Provide person-centred, one-to-one support tailored to individual needs and goals
- Liaise proactively with health, social care, and community organisations to strengthen referral networks
- Record client interactions, outcomes, and management information accurately on central systems
- Promote safeguarding principles and raise concerns in line with organisational policies
- Represent and promote Vision Norfolk at events, meetings, and community activities
Please download and read the full job description by clicking the link below.
About Vision Norfolk
Vision Norfolk is a user-led charity dedicated to supporting people with vision impairment to live active, independent, and fulfilled lives. Through community outreach, partnership working, and person-centred support, we help individuals achieve their goals, access services, and remain connected within their communities. Our work is guided by strong values, safeguarding principles, and a commitment to equality, diversity, and inclusion.
Benefits Include:
- Competitive Salary: £28,119 per annum
- Holiday: 25 days annual leave plus Bank Holidays
- Additional: a stakeholder pension scheme with Royal London (4% employee / 4% employer contribution), AIG Life Assurance providing 2x annual salary cover and Westfield Health scheme covering optical, dental, physiotherapy and consultations.
About You
As a Community Outreach Worker, you will be empathetic, confident, and committed to enabling people with vision impairment to live independently. You will have experience working one-to-one with individuals, managing a varied caseload, and collaborating with external agencies and professionals. A strong understanding of safeguarding vulnerable adults, equality and diversity, and the social model of disability is essential.
You will be organised, able to prioritise effectively, and confident working independently while contributing positively to a wider team. Strong communication, IT, and problem-solving skills are essential, along with the ability to travel throughout Norfolk as required.
This post is subject to an Enhanced DBS check and candidates must be willing and able to travel across Norfolk (mileage reimbursed).
Application Process
If you would like to be considered please download and complete the application form below and email it to [email protected].
If you have any questions or require any reasonable adjustments such as access or information in an alternative format, please contact [email protected].
A role to suit everyone
Accredited Living Wage Employer
As part of our goal to attract and retain the best people to ensure we deliver high quality services, we have committed to paying staff at least the Real Living Wage as defined by the Living Wage Foundation
Disability Confident Committed
Supporting people through sight loss since 1805
We only serve Norfolk, so we understand the area inside and out. And for 220 years, Vision Norfolk has been a lifeline, helping vision impaired people to lead more fulfilling, connected and independent lives.