Get support

At Vision Norfolk, we understand that everyone’s sight loss journey is different

Adjusting to sight loss at any stage of life can feel overwhelming and scary, but you don’t have to face it alone.

From the moment you reach out to us, we will be with you every step of the way. Our friendly and expert staff will provide you with all the practical and emotional support you need – helping you regain confidence and maintain your independence. Our goal is to equip you with the tools and reassurance you need to lead a fulfilling life on your own terms. Click on the links below to find more details about the many ways we can support you.

Our support services

Resources and support for individuals and families across the whole of Norfolk.

Eye Clinic Liaison Officer (ECLO) service

From first diagnosis of sight loss, our ECLOs are here to help, offering practical information, emotional support, and guidance to prepare you for the challenges ahead.

Community Outreach service

Our friendly Community Outreach team offers emotional and practical support at home and in your local community – helping you to stay independent and confident in your day-to-day life.

Telefriends (telephone befriending service)

When you can’t visit us in person, our volunteer-led Telefriends service provides you with a free, friendly, and confidential listening ear.

Leisure and social activities

We bring people together for a wide range of educational, creative, cultural, sports and social activities, helping you to build confidence, learn new skills and connect with others.

Children, Young People, and Families (CYPF) service

Sight loss can affect people at any age, and we support children, young people, and their families. Our CYPF service, offers guidance, resources, and a welcoming community.

Equipment Centres

Explore the latest assistive technologies at our community hubs, where you can try a range of products to help you maintain independence – our experts will ensure you feel confident using them.

Supported Living at Hammond Court

Our accommodation at Hammond Court offers a warm, vibrant community where people with sight loss can live independently while enjoying the reassurance of on-site support.

Supporting Norfolk through sight loss for over two centuries

Since 1805, we’ve been helping people with vision impairment across Norfolk to lead fulfilling, connected, and independent lives. Our local roots mean that we truly understand the challenges of our community.

How to access our services

If you, or someone you know is finding life difficult because of impaired vision, please get in touch.